ATC LIGHTING — PRIVACY POLICY

Last Updated: September 2026

ATC Lighting ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit atclightingct.com, submit design requests, or use our client portals.

1. Information We Collect

We collect information directly from you when you request a design consultation, approve a proposal, or transact business with us:

  • Contact Information: Full name, service address, billing address, email address, and phone number.

  • Project Details: Property photos, architectural notes, exterior electrical configurations, and design preferences.

  • Billing Information: Payment card details, bank routing information, and transaction history. All payment data is encrypted and handled directly by our certified third-party payment processor (Jobber Payments / Stripe); we never store raw credit card numbers on our local systems.

  • Technical & Usage Data: IP address, browser type, device information, and site interaction data gathered via cookies and analytics tools to optimize website performance.

2. How We Use Your Information

We utilize collected information strictly to conduct and enhance business operations:

  • Providing custom lighting design proposals, quotes, and project scheduling.

  • Dispatching installation, maintenance, and takedown services to your property.

  • Processing payments, retainers, invoices, and automated service charges.

  • Delivering service notifications, appointment confirmations, and dispatch updates via SMS and email.

  • Informing returning clients of priority seasonal renewal windows.

3. Third-Party Service Providers & Data Sharing

We do not sell, rent, lease, or trade your personal information to third parties or marketing lists. We share data only with trusted infrastructure providers necessary to operate our business:

  • Field Management & Invoicing: Customer relationship management, scheduling, and billing.

  • Workflow Automation: Secure data transmission between web forms and our CRM.

  • Payment Processors: PCI-compliant payment gateways handling encrypted card and ACH processing.

  • Communication Carriers: SMS and email delivery gateways for operational notifications.

4. SMS & Mobile Communications (A2P Compliance)

If you provide your phone number, you consent to receive transactional messages (such as quote links, arrival notices, and service reminders).

  • Opt-Out: You may reply STOP to any automated SMS at any time to unsubscribe.

  • Privacy Guarantee: Mobile information and SMS consent are strictly confidential and will never be shared with or sold to third parties or affiliates for promotional or marketing purposes.

5. Data Security & Retention

We enforce commercially standard physical, digital, and procedural safeguards to secure your personal data. We retain customer profiles and service histories as necessary to service multi-year lease agreements, comply with tax/legal obligations, and facilitate seamless annual seasonal re-installations.

6. Your Rights & Contact Information

Depending on your state of residence, you may request access to, correction of, or deletion of your personal records, subject to legal and financial compliance retention requirements.

For questions regarding this policy or your personal data, contact: